At Solutions 4 Health, we are committed to providing a safe, respectful and supportive environment for everyone who uses our services. We believe that every person has the right to be treated with dignity, respect and kindness, and to live free from abuse, neglect, discrimination and exploitation.
We take all safeguarding concerns seriously and encourage anyone to speak up if they are worried about the safety or wellbeing of themselves or someone else.
Safeguarding means protecting children, young people and adults at risk from abuse, neglect, exploitation and harm. It also means ensuring that people receive safe, effective and person-centred care.
Abuse can happen anywhere and may be carried out by anyone, including staff, volunteers, family members, friends or other service users. Abuse may include:
If you are worried that you, or someone else, has been abused, neglected or treated inappropriately by:
please tell someone as soon as possible.
You can report your concerns to:
Name: Michelle Cole
Email: michelle.cole@solutions4health.co.uk
If you prefer, a family member, friend, advocate or representative can raise concerns on your behalf.
When a safeguarding concern is reported, we will:
You will never be ignored because you raised a genuine concern.
No. We encourage people to speak up if they are worried. Raising a safeguarding concern helps to keep everyone safe.
We will never treat anyone unfairly for reporting concerns honestly and in good faith.
If someone is at immediate risk of serious harm or requires urgent medical attention:
We are committed to:
If you would like more information about safeguarding or our safeguarding procedures, please speak to a member of staff or contact our Designated Safeguarding Lead using the details above.
Everyone has the right to feel safe. If you see something that worries you, please tell us. We are here to help.
